Okay I just put in 3 more hours at work. I was overwhelmed with the number of cases I had in my lobby. I know that means so little to most people. We have each contact from a merchant in a case. Each case is a mini project. I was up to 82 cases today. Think about it this way if you spend just 10 minutes on each case (not even bringing in the fact that I answer phones all day and get more cases all the time and interrupted) that would be almost 2 days straight. Then the phone calls, that adds another 20-30 cases per day, and then there are new cases that need to be pulled, I should pull at least 8 but really should pull more. My bare minimum goal is 10 per day. I haven't made that. So I am leaving after a slow day (love sundays!) and a productive mood and 3 extra hours of work with only 40 cases. WOW! Last week I worked an extra day and only did 53 cases, I have done close to that already.
But it is less about me, it is about both the merchants and the team. I am not able to help either if I am drowning in my own work and in all honesty in my own inefficiency. I am determined that I am at this moment an efficient being who puts in the extra bit but not frivolously.
So to another productive day!
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